This summer, Hobart and William Smith Colleges recently hosted the HDI Higher Education Forum Meeting. Managers and directors from information technology (IT) organizations representing more than 25 colleges and universities across the United States and Canada participated in the meeting.
“When Hobart and William Smith were selected to host the July 2011 HDI Higher Education Forum Meeting, I made it my goal to showcase not just the IT Support Organization at Hobart and William Smith, but also the campus and the community and how connected they all are,” said Operations and Tech Support Leader Kelly McLaughlin. “It was an extremely successful meeting; I was proud to be able to highlight the wonderful things happening at HWS and in Geneva.”
The HDI Higher Education Forum allows IT support executives, directors and managers from various colleges and universities to gather and discuss support center issues and upcoming innovations that will affect the scope of IT in the higher education arena. The forum also provided an opportunity to work together to develop the best support center practices to benefit higher education as a whole.
“HWS and the Geneva community have made our group feel welcome and provided our group a beautifully scenic and culturally rich visit,” remarked attendee Elizabeth Mathis from the University of South Carolina. “The collaboration and cross-functional support of the Colleges has been demonstrated by everyone that has participated in our meeting. Thank you, HWS, for a wonderful week!
The Forum kicked off with a welcome address by the Colleges’ Chief Information Officer Fred Damiano. Representatives from many campus offices including Residential Education, Office of Sustainability and the Finger Lakes Institute, as well faculty and students, were involved and participated in various aspects of the forum.