Exploring a Fortune 500 company – Hobart and William Smith Colleges \
The HWS Update

Exploring a Fortune 500 company

Senior Dubary Brea, who interned with Congressman Jose Serrano (D-NY) last fall while participating in the Colleges’ Public Policy Program in Washington, D.C., decided he wanted to switch directions for the this summer. The result was his gaining an internship with KeySpan Energy in Brooklyn, one of the largest distributors of natural gas in the Northeast.

“I had already been exposed to politics, which I loved; and wanted to see if the corporate atmosphere would be something I might like as well, said Brea, an international relations major and economics minor. “I wanted to work at a Fortune 500 company.

Coordinating the effort during the spring with Bob Murphy, of the Salisbury Center for Career Services, Brea managed to do just that, securing a position as a management intern: his time was split between the quality assurance and workforce management departments.

In quality assurance, he was responsible for identifying company, local, city, and state regulations and making sure that the company’s Call Center employees were following those mandates during each call.

At workforce management, Brea was responsible for helping to manage all aspects of the company’s Call Centers in New York and New England. “It is a very important position, Brea said. “My boss called it the ‘backbone of the company’ because the Call Centers are the ones responsible for contacting customers about their overdue bills, setting up new accounts and performing general customer service.

All in all, Brea is very happy with his corporate experience. “KeySpan was a great environment to be a part of, he said. “The workers there are very experienced and were always very willing to give career advice and talk to me about the company and the energy industry.

Back on campus, Brea is head of alumni relations at Chi Phi fraternity and is a member of Hobart Student Government, the Latin American Organization, and the Inter-Fraternity Council.