To schedule an appointment, please call (315) 781-3388 to speak with our office manager, Vanessa Rauscher, during business hours. If you are calling after hours, please leave a message with your name and phone number, or, send us an email at and we will contact you to assist with scheduling.

If you would like to schedule online, please utilize the link below and click “Schedule First Appointment.”

Additional counseling appointments may be available through our telehealth partner, Mantra. Click below to schedule with a Mantra therapist.

Can’t find an appointment? Call 315-781-3388 (select option 0) and our office manager will assist you in finding a time that works with your schedule.

Location: 91 St. Clair Street, Geneva NY 14456
Phone: (315) 781-3388
Business Hours: Monday-Friday 9 a.m.-12 p.m. and 1:15 p.m.-5 p.m.

After Hours Emergencies: (315) 781-3388
(to reach our crisis hotline and choose option 1)


To a large degree, the progress you make in counseling will depend on your active and genuine involvement. Here are some things you can do to enhance your experience in counseling:

  • Attend all of your scheduled counseling sessions, or let your counselor know if you have to miss.
  • Honestly and openly voice your thoughts and feelings in counseling.
  • Between sessions, think through the concerns you are addressing in counseling.
  • Complete your counseling homework assignments.
  • Experiment with new and positive ways of doing things and thinking about things.
  • Give your counselor feedback about how counseling is going.
  • Make use of the Counseling Center emergency counseling services when necessary.


We have compiled a list of psychotherapists in the community who have expressed an interest in working with HWS students. In addition to consulting with your health insurance provider if appropriate, you may find this list helpful if you are seeking area services, including long-term individual therapy.

We have also put together a list of area providers of psychoeducational evaluation to assist students who may have concerns about development, learning, memory, academics, behavior or related mental health not recently assessed in full Thorough psychoeducational evaluation is invaluable in identifying specific ways to help individual students succeed.

List of local psychotherapists (pdf)

List of area psychoeducational evaluation providers (pdf)



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